Lawn & Garden Services in Midtown Toronto & East York

Covid-19 Updates

Michael ChudyLast updated June 16, 2020.

This is a regularly updated summary of how we are responding to the pandemic.

All aspects of our business are now permitted to operate. We have implemented policies and procedures for the safety of our staff and customers, and to play our part in the global effort to stop the spread of Covid-19.

What policies do we have in place?

Our office team has been working from home since mid-March, and our field staff each have the option to work with their own vehicle and equipment to support the need for social distancing.

We are also allowing staff who don't have personal vehicles to take their work vehicle to and from work, to help them maintain social distancing away from the TTC.

Additional policies and procedures are laid out in detail under "Covid-19 Policies & Procedures" below.

Are we accepting new customers?

Yes. We are currently accepting new customers.

Next Steps

We are following updates from all three levels of government closely - as new information becomes available, we will update our policies and timing accordingly.

From our family to yours, we are sending all of our thoughts and strength to anyone who has been affected by this pandemic.

Warm regards,

 

Michael Chudy

Michael Chudy,
General Manager & Founder
Gardenzilla Ltd.

 

Covid-19 Policy & Procedures

Purpose 

The purpose of these policies & procedures is to meet or exceed current safety recommendations for Lawn Care Workers, to create a safe working environment, and to play our part in the global effort to limit the spread of Covid-19.

Overview

The Province of Ontario is under a state of emergency. Our office team continues to work from home, and our field staff each have their own vehicle and equipment to support the need for social distancing. Additional policies and procedures are laid out in detail below.

Employee Policies & Procedures

Your Rights

  • you have the right to refuse work you feel is unsafe. Please speak with your supervisor or one of your health & safety representatives if you have any concerns -
    • James Taylor, Management Representative  [PHONE NUMBER]
    • Graeme Hughson, Worker Representative [PHONE NUMBER]

Self Monitoring

  • if you or a member of your household or circle have an unexplained fever, dry cough or any difficulty breathing, stay home and contact your manager. A return to work plan will be put in place following a review of the potential risk.
  • if you have reason to believe you may have been exposed to Covid-19, stay home and contact your supervisor. A return to work plan will be put in place following a review of the potential risk.

Personal Protective Equipment

  • the company is supplying hand sanitizer in the supply shipping container at the back of the yard
  • notify your manager immediately if supplies in the shipping container are getting low
  • if there are any other supplies you want, please let the company know - we are happy to cover the cost of any reasonable requests

Every Morning & Start Times

  • bring enough food, drinks (water, coffee, etc.) and personal supplies (cigarettes, e-cigarettes, medications, etc.) to last you the day

Our Yard

  • do not loiter in the yard - arrive on-time and in-uniform to minimize your time on site
  • maintain social distancing at all times
  • the office is closed to all staff until further notice

Shared Touchpoints & Tasks

  • assume at all times that shared touchpoints are contaminated with Covid-19, and treat them accordingly - wash your hands before and after touching them.
  • you can use the outdoor washroom at the yard. It is supplied with sanitizer as well as soap and paper towels. Disinfect your hands and any surfaces you touch before and after using the washroom.
  • opening and closing the gate at the yard is another shared touchpoint. Wash your hands before and after using the gate lock every time.
  • gas stations, suppliers, customer gates, and other customer surfaces are other touchpoints that require consideration. 

General Hygiene

  • cough or sneeze into your bent arm, not your hands
  • do not touch your face. If necessary, wash your hands before and after
  • when washing hands with soap or hand sanitizer, wash hands for a minimum of 20 seconds
  • wash your hands as often as possible after touching any surfaces - especially surfaces that have or will be used by others
  • work alone when safely possible
  • when around others, keep a minimum of 2 arm-lengths apart (six feet)
  • sanitize your hands before touching your face, eating, drinking, or smoking

Vehicle & Equipment

  • with the exception of the policies for putting two people in the same vehicle, below, never share a vehicle or any equipment that you have been assigned
  • never touch or use a vehicle or equipment that has not been assigned to you
  • vehicles and equipment should be disinfected at least once daily, at the end of the day
  • you must wash your hands or gloves every time you leave your vehicle (customer properties, gas stations, etc.), and must disinfect your hands or gloves when leaving and re-entering your vehicle

Two People Per Vehicle

  • the company now has rules in place for putting two people into the same vehicle
  • both parties must freely want to share a vehicle

CASE 1 - people living together

  • if two people live together, they may freely share a vehicle and equipment

CASE 2 - people not living together

  • the two people sharing a vehicle cannot share vehicles or equipment with anyone else in the company
  • they should agree in general how to divide equipment and stay consistent with that arrangement - if one needs to use the other’s equipment, it should be sanitized before and after
  • all equipment and vehicle touchpoints should be sanitized at the end of every day
  • use the fresh setting on the vehicle air system, and drive with windows down when possible
  • both people should wear masks while in the vehicle together
  • maintain social distancing and all other recommended procedures to the extent possible
  • for the purposes of these policies, the two staff sharing a vehicle will be treated as if they live together - if either is required to quarantine, the other will also be required to quarantine as if they lived together.

Working on the Same Job Site

  • maintain social distancing and all other related procedures/policies to the extent possible

CASE 1 - two fully-equipped Gardenzilla vehicles

  • each person should use their own equipment
  • if you have to use the equipment of someone else, sanitize it before and after use

CASE 2 - one Gardenzilla vehicle and one personal vehicle

  • they should agree in general how to divide equipment and stay consistent with that arrangement - if one needs to use the other’s equipment, it should be sanitized before and after
  • all equipment and vehicle touchpoints should be sanitized at the end of every day

Outside of Work Hours

  • follow any additional recommendations from health or government officials

Change Log

June 16, 2020

  • removed need for staff to bring their own water for washing
  • reduced consequences of staff or their family members exhibiting symptoms to allow room for a review of what appropriate measures should be taken
  • updated list of supplies company is supplying (removed gloves, since they are no longer recommended to limit spread of the virus)
  • removed restrictions limiting staff access to the yard in the morning
  • removed specific advice on how to behave outside of work - asking staff to follow recommendations from health or government officials

May 8, 2020

  • introduced rules for staff sharing a vehicle
  • introduced rules for staff working together on a jobsite
  • reduced quarantine to 7 days for staff showing symptoms
  • updated rights to include contact information for JHSC representatives
  • emphasized importance of avoiding the yard in the mornings
  • highlighted rules for shared touchpoints, with emphasis on washroom and front gate

Additional Resources

The following resources are maintained on this page for reference. They are the documents we used to verify our status as an essential business during the shutdown of non-essential businesses in March and April 2020. In early May, Doug Ford made it clear that all aspects of landscaping are permitted to work, and so these resources no longer apply.

Transcript of Recording from Recording of Provincial Essential Work Approval

"...property management, [garbled], and landscaping is not allowed. And if you want to you can do grass cutting, you can maintain trees, maintain ponds, and [um] you can do cleaning work, sanitation in the gardens, you can just keep them or maintain the gardens, but you're not allowed to establish new ones."

"Okay, that's perfect, so we're allowed to do routine property maintenance in the form of grass cutting, garden cleanups, basic garden care, but we're not allowed to do any installation work."

"Exactly."

"Okay, that's great, thanks very much I appreciate your help."

"No problem sir."

"Have a good night."